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City of Sauk Centre | Arvig Business Case Studies Skip to main content

By June 11, 2018May 17th, 2022Case Studies
Reading Time: 3 minutes
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City of Sauk Centre

Background
Previously, the City of Sauk Centre outsourced its IT maintenance and support from a company located approximately 100 miles away in the Minneapolis/St. Paul metro area. The city worked with a trained professional from the IT company who lived in Sauk Centre, but eventually that local person became unavailable. After receiving additional charges and slower response-time due to travel, the city decided to review its options for IT support.

Challenge
The City of Sauk Centre knew it needed an IT professional to handle issues, but hiring a full-time IT staff was outside its budget. Therefore, its top priority was finding an expert who would not only handle maintenance and upgrades, but would also take the time to understand the internal systems and software specific to the City of Sauk Centre.

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Solution
Since deploying Arvig’s Business IT services at its location, the City of Sauk Centre has a more affordable way to handle its IT needs. With 24/7 monitoring, the city’s systems and computers are constantly monitored to ensure maximum uptime. Routine maintenance guarantees there will be little interference with day-to-day operations because software is updated regularly with the latest upgrades, protocols and security patches.

Most importantly, the city works with a dedicated team of professionals who know the ins and outs of the network.

“The three words we’d use to describe our experience with Arvig are ‘knowledgeable, friendly and fast.”

Benefits of Switching to Arvig

  • Proactive monitoring 24/7/365
  • Automatic software updates and data backup
  • Fast support from knowledgeable, local technicians
  • Saving time and money on IT management
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